Business
Please choose a subject area below:
- Communication Skills
The course
"We still have problems comm... view »
- Customer Service
The course
Understanding your customers... view »
- Personal Effectiveness
The course
You will learn to recognise ... view »
- Presentation Skills
The course
You will improve your presen... view »
- Communication Skills
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- Dealing Assertively with Conflict
The Course:
This one-day course i... view »
- File Management, E-mails, Internet and Intranet
The Course:
This course starts right at... view »
- IT Skills Access Database
The Course:
This course will take you r... view »
- IT Skills Excel Spreadsheet
The Courses:
Basic Excel:
This course ... view »
- IT Skills PowerPoint Presentations
The Course:
This course will show you h... view »
- IT Skills Word Processing
The Course:
Basic Word Processing:
Thi... view »
- QCF Unit Communication in a business environment
Overview:
Understand and be able to p... view »
- QCF Unit Develop your own and others customer service skills
Overview:
Develop their own customer ... view »
- QCF Unit Evaluate and improve own performance in a business environment
Overview:
Understand how to evaluate ... view »
- QCF Unit Give customers a positive impression of yourself and your organisation
Overview:
Establish rapport with cust... view »
- QCF Unit Principles of supporting change in a business environment
Overview:
Our world is constantly chang... view »
- QCF Unit Solving problems and making decisions
Overview:
Know how to describe a prob... view »
- QCF Unit Support sustainability in a business environment
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- QCF Unit Understand good customer service
Overview:
Know the characteristic of ... view »
- QCF Unit Understand the management of risks to health and safety on the premises of a retail business
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- QCF Unit Understanding security and loss prevention in a retail business
Overview:
Know the range of security ... view »
- The Office Environment
The Course
This course has been designe... view »