Business

Please choose a subject area below:

1. Communication Skills
   The course "We still have problems comm... view »
2. Customer Service
   The course Understanding your customers... view »
3. Personal Effectiveness
   The course You will learn to recognise ... view »
4. Presentation Skills
   The course You will improve your presen... view »
5. Communication Skills
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6. Dealing Assertively with Conflict
    The Course: This one-day course i... view »
7. File Management, E-mails, Internet and Intranet
   The Course: This course starts right at... view »
8. IT Skills Access Database
   The Course: This course will take you r... view »
9. IT Skills Excel Spreadsheet
   The Courses: Basic Excel: This course ... view »
10. IT Skills PowerPoint Presentations
    The Course: This course will show you h... view »
11. IT Skills Word Processing
    The Course: Basic Word Processing: Thi... view »
12. QCF Unit ⬠Communication in a business environment
    Overview: Understand and be able to p... view »
13. QCF Unit ⬠Develop your own and others customer service skills
    Overview: Develop their own customer ... view »
14. QCF Unit ⬠Evaluate and improve own performance in a business environment
    Overview: Understand how to evaluate ... view »
15. QCF Unit ⬠Give customers a positive impression of yourself and your organisation
    Overview: Establish rapport with cust... view »
16. QCF Unit ⬠Solving problems and making decisions
    Overview: Know how to describe a prob... view »
17. QCF Unit ⬠Support sustainability in a business environment
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18. QCF Unit ⬠Understand good customer service
    Overview: Know the characteristic of ... view »
19. QCF Unit ⬠Understand the management of risks to health and safety on the premises of a retail business
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20. QCF Unit ⬠Understanding security and loss prevention in a retail business
    Overview: Know the range of security ... view »
21. The Office Environment
    The Course This course has been designe... view »