Website Privacy Policy

At Hartpury, we recognise that your personal privacy and the security of your personal information is extremely important.

Hartpury respects the privacy of users of its website.

This privacy policy applies to any Hartpury website from which it is linked.

Cookies

Please see the Hartpury’s cookie policy, below, for details of cookie use.

Information you supply

As you use this website, you may be asked to provide personal information by entering it on a web page and submitting it to the Hartpury data by clicking a button or link.. Generally, this information will be requested to help us provide a service. However, whenever you enter such information on a web page, Hartpury has legal obligations to you about the ways in which it may use and store the data you provide.

We will treat that data in accordance with current legislation and aim to follow best Internet practice. The data you provide will be used to provide the service for which you requested and we will only share data with Hartpury-controlled affiliates; with vendors working on our behalf; when required by law or to respond to legal process; to maintain the safety and security and the rights or property of Hartpury. The data will not be supplied to anyone outside the Hartpury without your consent unless required by law.

Email addresses supplied to the Hartpury as part of an enquiry may be used in conjunction with remarketing services (read more about remarketing).

Information we gather

When you access a web page, information about your usage is automatically collected. This will usually include your operating system, browser, IP Address (a number assigned to your computer to identify it on the network), the pages which you browse, the referring page that led you to the current page, your software and aspects of its configuration. This information is available to web service administrators. Some of this information is also automatically included in feedback emails sent from the Hartpury website, but does not represent the passing of any additional information to us (and is used to help us resolve any technical issues related to your use of the site).

You are not personally identifiable as an individual from such information alone. However, Hartpury may be legally obliged to release this information to appropriate authorities.

Web metrics

We use Google Analytics to maintain, and improve, the quality of our website.

Google Analytics is a web analytics service provided by Google, Inc. ("Google") which records how visitors use the website using cookies.

Google Analytics is an analysis tool that records the behaviour of website visitors. Please see the Google Analytics privacy policy for more information about how this service collects information.

Remarketing

We use remarketing to advertise  to previous visitors of the Hartpury website on third party websites (including Google and Facebook). For instance, this  could be in the form of an advertisement on a search results page, or a display advert on the Facebook platform. See our cookie policy for details. Email addresses provided to Hartpury as part of an enquiry may be used in conjunction with Facebook’s custom audience feature, Google’s customer match features or Twitter's tailored audience feature.

Facebook Pixel

We use Facebook Pixel to monitor traffic through the website. We use this information to target advertisements to some audience created based on this data. For more information about the Facebook Pixel, please visit: www.facebook.com/policies/cookies   

Google Advertising

We use Google Advertising features to target advertisements to users of our website. If you do not wish us to do this, you can opt out of this service by installing the Google Analytics opt-out add-on for your browser (http://tools.google.com/dlpage/gaoptout), by visiting Google’s Ads Settings or by visiting the Network Initiative opt out page. This feature in AdWords allows us to reach people who previously visited the Hartpury website, and match the right people with the right message.

Personal disclosures

Please be aware that information you share via email, discussion forums, or public web pages could be distributed or used in ways you did not intend. For example, if you disclose your mobile phone number in an online discussion board, another user could copy that phone number and distribute it to others outside the discussion board without your permission. Similarly, if you use a discussion forum to relate a personal experience to fellow staff or students expecting it to remain confidential, it could be copied and distributed to others outside your intended audience. Please exercise caution in sharing via web pages information you would not wish to be made public.

Users under 16

If you are aged 16 or under, you should not enter personal information on our web pages without the approval of a parent or guardian.

Hartpury email privacy

The following relates to emails that link to this page at their base. Using the information that you provided on registration, Hartpury may from time to time contact you by email. Hartpury uses AkeroLabs to send such emails.  We use the tracking data they collect to ensure our emails are both relevant to your interests and also to ensure we do not email you needlessly. Information on how to disable this can be found online or in your email program instructions. You may choose to opt out of emails sent by Hartpury using the link provided in the email.

Hartpury does not send unsolicited emails. If you appear to have received unsolicited emails from us please use the unsubscribe link on the email or contact us and we will remove you from our lists.

Retention period

Personal information you supply us via our website with will be retained in accordance with Hartpury’s General Privacy Policy on our systems or as required by law unless you inform us you wish to remove it prior to this time by contacting dpo@hartpury.ac.uk 

Cookie policy

This page should be read as an extension of Hartpury’s Website Privacy Policy and Terms and Conditions.

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work or work more efficiently. For example, they may be required to keep you logged in to a service, or to remember your choice of accessibility settings. A cookie will typically contain a record of the web site which issued it, its own name, and a value which is often a randomly generated unique number.

The cookie will also have a “lifetime”, which tells your browser when to delete it. Cookies can be “session cookies” or “persistent cookies”. Session cookies are temporary and should be deleted by your browser when you quit. Persistent cookies can remain on your hard drive indefinitely (how long will depend on the lifetime of the specific cookie) and may continue to be accessed via your browser.

Our cookies

In order to personalise the experience on Hartpury websites, we may have to use cookies. For example, when saving your preference in Moodle a small text file is stored on your computer. This doesn’t contain any personal data, it just tells the website which tab to load the next time you visit.

Here is a list of the main cookies used on www.hartpury.ac.uk

Cookie name

 

Cookie use

Duration

ASP.NET_SessionId

Randomly generated session ID. Our suppliers have deemed this as essential to the operation of the service (find out more about this cookie from Microsoft Support)

 

Session cookie – disappears when the user closes the browser.

_ga

Google Analytics

These cookies enable Google Analytics to function. This software, provided by Google, allows us to analyse visitor numbers, browser usage and identify navigation problems. This information allows us to improve the website by identifying difficult to find areas and making the content relevant to the reader and the device they are using.

 

2 years

_gid

24 hours

_atuvc, _atssc

AddThis

Used by the AddThis service, this cookie is part of the social media ‘share’ buttons on our website. You can opt-out of this cookie on all websites.

Two years

_ak, _ak_fp, _ak_pp, ak_ppid

AkeroLabs

 

 

_hjIncludedInSample

Hotjar

Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

365 days

 

Managing cookies

You can manually disable cookies on your computer, or delete existing cookies. You may also be able to view the cookies already in your system. To find out more visit the All About Cookies or About Cookies websites where you can find detailed instructions, along with more information about how cookies are used on the web. However, please note that cookies are essential to the effective functioning of some of the services we offer online. If you disable cookies, a number of important functions and services will be unavailable to you and our websites may not operate correctly in your browser.

Which type of cookie does Hartpury use?

Where Hartpury uses cookies on websites linking to this cookie policy or our privacy policy they will be session cookies with the exception of Web Metrics and where part of the Hartpury website other than the above has a particular need to set a persistent cookie and you are provided an opportunity to refuse it.

Cookie Register

A list of cookies used by Hartpury can be found on the following pages:

Cookies used on our public websites

Cookies used when you log in

Third-party cookies

Classification of cookies

The cookies on this website have additionally been categorised based on the categories found in the International Chamber of Commerce (ICC) UK Cookie Guide.

Category

Description

Strictly necessary cookies

These cookies are essential in order to main service levels across servers (“load balancing”); to maintain security of access where the user has logged in, and where a programming language issues cookies as a fundamental requirement of delivery.

Performance cookies

These cookies collect anonymous information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. This analysis is always anonymous.

Functionality cookies

These cookies deliver specific requested functionality, such as display options to support accessibility. Your consent is always sought before these cookies are issued.

Targeting/advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.

 

Hartpury cookies and personal information

We do not use cookies to store personal information about you, and will make no attempt to identify you through use of cookies, except on Hartpury systems which require the user to "log in" by entering a username and/or password.

Remarketing

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to this website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to, you can opt out of interest-based advertising entirely by changing cookie settings or permanently using a browser plugin.

Remarketing cookies will expire within 12 months from the time that the cookie is set or updated (whichever is the later).

What happens if I switch off Hartpury cookies?

Cookies are essential to the effective functioning of our websites. If you disable cookies, a number of important functions and services will be unavailable to you and our websites will not operate correctly in your browser.

 

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