Nikki is responsible for providing leadership and direction to Hartpury’s continuous improvement activities. She has been involved in Continuous Improvement activities for about 16 years in the pharmaceutical, manufacturing and education industries. Nikki gained valuable lean experience at Toyota before studying for her Six Sigma Black Belt qualification in 2005. Nikki is looking forward to developing Continuous Improvement at Hartpury and working with staff, embracing a culture that focusses on making positive changes to processes, to improve both staff and student experience.